Question 1

Where is Vueroid made from?

Accepted Answer

Vueroid is manufactured by NC& Co., Ltd in South Korea. NC& has established in 1997 and has set the standard in the dashcam industry since 2002.

Question 2

What is the warranty period?

Accepted Answer

12 months for the dashcam and 6 months for the memory card.

Question 3

How to register the warranty?

Accepted Answer

Please follow the instruction for the online registration. Coming soon.

Question 4

How do I connect power to the Vueroid dashcam?

Accepted Answer

1) Using the optional 12v cigar cable and connect from external cigar socket to DC-IN power port of your Vueroid dashcam
* With cigar cable you won’t be able to use the parking mode   2) Using a hardwiring cable and connect from accessories power from the fuse panel of your vehicle.

Question 5

What is Sleep & Wake-up mode?

Accepted Answer

Sleep & Wake-up mode enhances the dash cam’s energy saving in parking mode. Once the sleep mode is active, the dashcam enters a low power mode. In sleep mode, it operates quickly when external motion is detected.

Question 6

What is 3-Free Format?

Accepted Answer

The most advanced format-free technology from Vueroid which free from format, fragmentation and crash of memory cards, it also helps to extend memory card life and improving reliability.

Question 7

Can I use third-party microSD card?

Accepted Answer

We recommend using original microSD card included in the packaging for guaranteed compatibility and optimal performance. You are able to use third party micro SD cards that formatted as FAT32, however we cannot guarantee the maximum performance of cards with Vueroid dashcams.

Question 8

What is the maximum capacity of microSD card supported?

Accepted Answer

256GB

Question 9

How to format the SD card?

Accepted Answer

Note: Formatting will delete all the recorded videos on the card. Please make sure to back up the necessary files into your computer before formatting it.   1) Enter the Memory setting via either Wi-Fi App or dashcam’s LCD setting menu. 2) Click on Format. Then the dashcam will begin the formatting. 3) You can also format the SD card by inserting to PC and format using the Vueroid Viewer for PC.

Question 10

How to upgrade the firmware?

Accepted Answer

A) Upgrade via PC: 1) Remove the SD card from your dash cam.
2) Locate the full-sized SD card adapter provided in the original box. 3) Insert the SD card into the adapter, and then into your PC. 4) Locate the SD card under the “My PC” section of File Explorer. 5) Download right firmware for your Vueroid model and place the downloaded file on the SD card. 6) Insert the SD card into your dashcam. Do not turn off while the dashcam is installing the new firmware.

Question 11

How to connect the dashcam WiFi?

Accepted Answer

1) Search “Vueroid Dashcam” on the App Store (iPhone), Play Store (Android) then install it. 2) Turn on the “Wi-Fi” button on the dashcam. Then it shows a SSID (VUEROID_DXX_XX_XXXXXX) on the list of Wi-Fi network. 3) Tap on ” OK” once the pop-up screen is shown and it says “Connect to device.” 4) You’ll be greeted by a SSID in the form of VUEROID_DXX_XX_XXXXXX in a given Wi-Fi network listing. 5) Tap on that SSID and type the password (Default PW is “12345678”)

Question 12

How to change the WiFi password?

Accepted Answer

1) Enter the setting menu via either Wi-Fi App or dashcam’s LCD setting menu. 2) Enter “System” then click on “Change Wi-Fi Password.” Then the dashcam will begin the formatting. 3) Enter the current password then enter the new password to reset.

FAQ